It instills confidence in our customers, who know that Carrier is there to support them with unmatched expertise and superior service throughout the lifecycle of their HVAC, Refrigeration, and Fire & Security equipment.
Get the Edge. BluEdge.
Powered by advanced technology, rooted in an unwavering commitment to our customers. Our latest innovation in service is there to keep you running, day in and day out.
A Tier for Every Business
Our tiered service model offers customers a range of options to meet the particular needs of their business.
Core For customers who want to maintain their equipment on their own (but may occasionally call on Carrier for on-demand expert service) or want to sign up for our most basic plans.
Enhance Designed for customers who want to sign up for a service plan that includes more value-added options, such as a multi-year service agreement, preventive maintenance, or remote monitoring.
Elite This is the most comprehensive service offering for each of our businesses, and it has one purpose: to provide customers with complete peace of mind. Unmatched customer service meets cutting-edge technology to optimize performance, maximize uptime, and minimize cost.
BluEdge plays a pivotal role in many of Carrier’s most critical initiatives.
BLUEDGE + HEALTHY BUILDINGS
Inspiring Confidence With Healthy Buildings
Carrier’s approach to Healthy Buildings starts with a health and wellness assessment. Our expert technicians analyze your building to determine where there are opportunities to improve Indoor Air Quality (IAQ), wellness, security & more.
BLUEDGE + CONNECTED COLD CHAIN
Delivering Confidence In The Cold Chain
It’s never been more important that fresh food, life-saving medicine, and critical vaccines are safely transported and stored. BluEdge equipment monitoring and maintenance services help ensure that at each link of the connected cold chain and vital refrigerated equipment are operating continuously and at peak performance and efficiency.
Lynx Fleet
Lynx Fleet intelligently monitors connected refrigeration systems from anywhere in the world, improving visibility for asset owners, producers, and fleet managers on the products being transported.
BLUEDGE + COMMERCIAL HVAC
The Confidence To Give Your System An Edge
Maximize performance, protect your investments and maintain your HVAC budget with the customizable BluEdge service platform. Carrier helps you create a plan that ensures your equipment’s peak performance and longevity.
Service in Action
We’ve been delivering unparalleled service across the globe for decades. Here are just a couple of recent examples of our service in action.
Heating, Ventilation and Air Conditioning (HVAC)
Carrier’s AquaEdge 19MV Chiller Wins Prestigious Industry Award for Engineering Excellence in HVAC Technology
Heating, Ventilation and Air Conditioning (HVAC)
Carrier’s AquaEdge 19MV Chiller Wins Prestigious Industry Award for Engineering Excellence in HVAC Technology
BluEdge Across Our Business
Each of the Carrier businesses have adapted BluEdge for their products and unique customer requirements. Here's how you can find out more:
COMMERCIAL HVAC
Leveraging our unmatched product expertise, the BluEdge service platform inspires confidence by providing customers with superior service throughout the lifecycle of their HVAC equipment.
TRUCK / TRAILER
BluEdge service offerings supplement the original factory warranty on Carrier Transicold refrigeration units, providing Truck/Trailer customers peace of mind with uninterrupted coverage.
The Future of BluEdge
We are just at the beginning of this new service journey with the launch of BluEdge, but see infinite possibilities for our service business to change the world for the better. Carrier is committed to providing sustainable service that’s on the leading edge of technology and innovation with investments in predictive analytics and remote intervention. BluEdge will continue to evolve to best meet the ever-changing needs of our customers, so keep in touch and check back for the latest information.